may return an item for refund or replacement within 30 days of the
shipment date if the item has been found to have been damaged during
shipping. Shipping and handling charges are non-refundable. All
returns must be accompanied by the packing slip.
When you return an item, follow the instructions on the packing
slip, and most importantly, please indicate the reason for the
You may want to insure your return; we cannot be responsible for
lost or misdirected returns. If you paid for your order by credit
card, a credit will be issued and will appear on your billing
Your packing slip will indicate where you need to send your return.
If you have any questions regarding your order,
please feel free to contact us at: (541) 317-9374 or send us an
E-mail at: firstname.lastname@example.org with the subject heading
"Merisol Customer Service."